Absolutely! Aside from enabling the purchase of Ethereum, SATOS also offers Ethereum selling services. To sell your ethereum to SATOS, we only ask you to submit your banking details, and for you to transfer the ethers to one of our addresses. We will send your euros over as soon as you have finished these steps!

Wondering what other cryptocurrencies you can buy and sell at SATOS? Take a look at these pages:

• Buy Bitcoin
• Buy Ripple
• Buy Litecoin
• Buy Bitcoin Cash

As opposed to what’s suggested by many stories you may have encountered in the media, most cryptocurrencies are anything but anonymous. Due to the public nature of blockchains, users can easily trace the entire transaction history of all other users. This is also the case with Ethereum. Everyone can follow your transactions. The balance on your wallet is also publicly available to everyone. Therefore, you should retain extreme care when sharing personal details, as it may allow users to link your identity to your Ethereum wallet. From that moment onward, you lose your anonymity vis-à-vis the party with which you shared your details. As such, in the crypto environment, the responsibility for guarding your privacy lies entirely with you.

It’s not possible to undo an Ethereum wallet transaction in hindsight. Therefore, always double-check the recipient address before you transfer Ethereum. This is also one of the reasons why we advise everyone to copy-paste addresses instead of re-typing them. It wouldn’t be the first time we have to disappoint a customer because he/she made a typo when entering the recipient address. It will be regrettable if your ethers disappear into the void, only because of a small typo. Hence, be very careful when doing transactions!

Know what you’re getting into! The value of cryptocurrencies can fluctuate violently, even during a single day. This is due to the fact that the crypto market has only existed for about ten years, and that many of the trading markets lack liquidity. The substantial rate fluctuations may startle you at first, which is why we also advise you not to invest all your savings in cryptocurrencies. It’s very much a high-risk investment, which is why you should always research thoroughly before you decide to exchange your euros for cryptocurrencies like Ethereum. Do you want to know more about Ethereum pricing and the dynamics behind it? Then take a look at our Ethereum price analysis. Here we discuss a couple of factors determining the coin’s exchange rate.

In principle, yes. If you would like to use someone else’s bank account to pay, we do ask you to submit the holder’s written approval. In this case, please contact us in advance.

As can be read in our terms of use, we can unfortunately not guarantee that your cryptocurrency will arrive if you send it directly to an exchange. We therefore recommend that you always use your own wallet. If you decide to use a wallet address from an exchange, keep in mind that it can sometimes take a little longer before your order is on the exchange in your wallet. Exchanges generally wait for a number of confirmations from the network before they adjust your balance.

No, the applicable rules and legislation oblige us to request some of your personal details. Read our KYC / AML policy for more information.

The costs are on average 1-2% of the purchase amount. These are the costs that we charge for our services. These costs depend on supply and demand and differ per crypto currency. As a rule of thumb, the larger the amount, the more favorable the exchange rate!

We currently do not offer this option, but we would like to implement this in the future.

In principle, there isn’t. We do have a transaction limit of EUR 10,000 per order, but it’s possible to place as many consecutive orders as you like.

Yes, you can place your order from EUR 500 and up. As such, we ensure that the transaction costs are proportional to the overall rate.

Your order should generally appear in your wallet within fifteen minutes. Self-explanatory, we remain dependent on the processing speed of banks and possible network traffic. Is this your first order at SATOS? Then we will first have to verify your bank account. This only takes a couple of minutes.

The Ethereum network is kept afloat by miners. If you want your transaction to be processed in due fashion, it’s vital that you add enough ethers as a fee. Always check the current customary fee before you make a transaction.

Paying taxes is also an integral component of cryptocurrency. Always ensure that you file your crypto assets with the tax authorities. The taxes you need to pay only make up a small part of your capital, and in the Netherlands, the first EUR 30,000 is exempted from taxation. You can find more information about cryptocurrencies and taxes at our dedicated tax page. Ethereum and other cryptocurrencies are nowhere recognised as official currencies, but this doesn’t entail that they are exempted. Consider, for instance, the income tax, corporate tax, asset tax and turnover tax. Cryptocurrencies represent value, and everything that carries value has to be reported to the tax authorities. Also, be aware that you are personally responsible for complying with the applicable tax legislation. To make this a bit easier, we have created an overview of the relevant legislation that will help you figure out how to pay bitcoin tax.

There are a couple of things that you need to know when you are entering the Bitcoin business. One of these is that this form of digital currency allows for a type of money exchange that is different from the one that’s used by traditional banks. Therefore, it is essential that you inform yourself about the features of Bitcoin and the workings of this cryptocurrency. Always do such research before initiating significant Bitcoin transactions. In short: treat your Bitcoins in the same careful manner as you would handle the cash in your wallet. Sometimes, you even need to be more cautious! Also have a look at our cryptocurrency knowledge base. Here we have collected a number of articles for beginning cryptocurrency users.

Cryptocurrencies may form a significant part of your fortune. Therefore, always entrust someone within your close circle of friends with access to your Bitcoin assets. You could even share only half of the private key (your unique wallet access code) or half of your password with someone you trust, and inform a notary of the other half.

When you use your Bitcoin wallet, always first make a backup. Most wallets offer a simple tool to arrange this in just a couple of steps. Is this not entirely clear to you? You can find more information about Bitcoin wallets on our dedicated wallet page. To make it easy for you, we have described a number of tips that can help you safely store bitcoin and other cryptocurrencies.

What’s particular about Bitcoin is that you act as your own bank. You can make transactions from person A to person B without the interference of third parties. You bear responsibility for managing your cryptocurrencies, but this also entails responsibility for securing them. That’s why you should always have a decent virus scanner installed. Prevent criminals and scammers from stealing your hard-earned cryptocurrency by reading more about known forms of bitcoin fraud.

We are available seven days per week from 10 AM to 9 PM. You can reach us through the live chat, by email, or by using social media. For frequently asked questions, please first check our support-page.

Yes, this is not an issue, but be aware of the applicable tax legislation governing business investments. This concerns the profits of your company. For more tax information, please take a look at our tax page.

We understand that privacy is a key concern for you. Therefore, we drafted an entire page covering just this subject. Please have a look at our privacy policy page.

Besides iDEAL, we also offer Bancontact and Belfius payment services. Do you prefer to pay using wire transfer? Then choose the ‘SEPA’ payment method.